TERMS & CONDITIONS
PLEASE NOTE DUE TO COVID -19 WE HAVE EXTENDED OUR RETURNS PERIOD TO 28 DAYS. THIS MEANS YOU NOW HAVE UPTO 28 DAYS TO RETURN YOUR ORDER. REFUNDS & RETURN PROCESSING WILL ALSO BE INCREASED TO 28 DAYS, DUE TO STAFF SHORTAGES
Please read through the following carefully before placing an order. By using this website and/or placing an order, you agree to be bound by the Terms & Conditions set out below.
These Terms & Conditions are set out on the basis of which you can use our website, call centre, and stores to place orders for items from Modhubonaexclusive.com . By ordering/purchasing goods from Modhubonexclusive, you are deemed to have understood and accepted these terms.
The supplier of the goods featured is Modhuboneclusive Registered office 108-110 Featherstall Road North, Oldham, OL9 6BX
You may contact us by email to modhubonexclusive@gmail.com
We may contact you by email, texts, or telephone with relevant offers.
GENERAL
All measurements are approximate.
The colours and designs displayed on the website are as accurate as the photographic and production process will reasonably allow.
All risks in the products we supply to you, in particular, the risk of any loss or damage, shall pass to you on delivery of the products to the address you specify while placing your order. Ownership of the products shall not pass to you until we have received payment in full in respect of such products.
We shall not be liable for any indirect losses you may suffer, including any loss of profit, income or anticipated savings as a result of our failure to comply with these terms.
These terms, constitute the entire terms on which we will provide products to you and cancel and supersede all prior arrangements and representations, whether verbal or written.
We may amend these terms from time to time at our discretion without notice to you. Any amendments will be posted on this website and will supersede any terms and conditions previously published by us.
No delay or failure by us in exercising or enforcing any of our rights or remedies under these terms shall operate as a waiver of those rights.
If any one or more of the provisions of these terms should be held by any court to be unenforceable, such provision shall be validly restated to as nearly as possible approximate the intent of the clause and, if such clause cannot be restated for any reason, shall be severable from these terms and deleted.
You may not assign or sub-contract any of your rights or obligations under these terms to any person without our prior written consent. No third party shall be entitled to enforce any of these terms whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
All matters concerning and incidental to any offer or agreement for the purchase and sale of products from our website shall be in English and construed and governed according to English law and the English courts shall have exclusive jurisdiction in all such matters.
We do our best to make sure that prices are correctly shown but very occasionally a technical error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the products at the correct price. If we are unable to contact you, we will treat the order as cancelled. We will not accept an order if there is a pricing error.
We do not allow a resale on any of our items.
The Content, the Trade Marks, nor any other portion of the Website may be used, duplicated, copied, sold, resold, modified or otherwise exploited in full or in part for any purpose without our prior written consent from the management.
If you are not happy with any product we supply, you can return the item for a refund, or contact our customer care at modhubonexclusive@gmail.com
Modhubonexclusive.com reserves the right in its sole discretion to refuse service at any time. Sale of any goods or services is subject to availability.
These terms and conditions do not in any way affect your statutory rights.
DAMAGED GOODS
In the event that the parcel has been damaged or tampered with on delivery, do not sign for a parcel and return it back to the courier.
If you accept a damaged parcel then you need to sign "damaged" on receipt and obtain the couriers signature. Open goods in front of courier and notify him of any damage/missing items. A refund for this will depend on the time taken by the courier to resolve the claim.
Keep ALL the packaging, as this will be required for any claims against couriers for damaged/missing items. In the event of damaged items, you must contact our customer service team at modhubonexclusive.com within 3 days. Any notification after this date will not be considered.
We shall refund or replace goods free of charge, lost in the transit by our carrier, subject to completion of their claims process.
In the event that you receive an item which is damaged, please contact our customer care at modhubonexclusive.com and we will try to resolve this matter with a repair, refund or replacement.
Refunds will not be given for products with damages caused by a customer's misuse or neglect.
A claim must be placed within 3 days of receipt of your order via email to modhubonexclusive@gmail.com
FABRICS AND EMBROIDARY
Many of our items are hand embroidered and therefore fragile in their usage. These garments should be worn with care.
A garment may have variations in patterns due to individual dyeing methods.
Please ensure that the first wash is 'Dry Clean' only, heavy embroidered items can only be Dry Cleaned.
Casual items should be washed separately in cold water and thoroughly rinsed (do not leave to soak).
Please note that due to hand dyeing methods used the colours are not guaranteed. We cannot be liable for any damage to your garments due to not complying with the washing instructions given.
All clothing with embossed or rubber prints should be reverse ironed.
Any displacements of prints, sequin, beading, or embroidery cannot be deemed to be a defect in the garment but are caused by the very nature of the work. Extra beading might be supplied. In these cases, postage cannot be claimed in refunds.
Outfits may have a smell of paraffin which is due to the process used to dry clean garments after embroidery. This smell will evaporate once the garment has been removed from the packing.
Specially commissioned items can only be cancelled within 5 days of placing the order. We cannot offer you a refund or cancellation after this period of time. Your statutory rights are not affected.
